Returns & Exchanges

At Artgatha, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy on all eligible items. If your order doesn't meet your expectations, our dedicated team is here to ensure a smooth exchange or refund process.

1

Initiate Your Request

Log into your Artgatha account and navigate to the 'Order History' section to select the items you wish to return and receive a return authorization.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

3

Affix Shipping Label

Download and print the prepaid shipping label provided via email, then firmly attach it to the outside of your return parcel.

4

Drop Off and Track

Hand over your package at any authorized carrier location and keep your tracking number handy while we process your refund within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing